Trade Vehicle Parts Limited Terms & Conditions:
1. Damaged Parts
- All parts MUST be checked on delivery.
- Any damaged parts can be rejected on delivery.
- Damages must be reported on the same day of delivery.
- If you require a replacement, please call us on 01163196543. If the item is repairable, a discount can be agreed for you to keep the part.
2. Parts Returns
- All parts must be returned in original condition and packaging.
- Prepped or painted parts are non-returnable.
- For safety reasons, all items must be returned free of contamination such as fuel, oil, grease or coolant etc. Items returned in a contaminated state will be subject to a 50% handling charge unless previously agreed with a member of the Trade Vehicle Parts Team.
3. Poor Fitting Parts
As we do not accept prepped or painted parts for credit it is advisable to dry fit all parts
- All incidents of poor fitment must be reported at the point of fault.
- No claims for poor fitment will be accepted on parts that have been painted.
- All parts must be checked as being correct for the application prior to preparing or painting.
- We do not cover the cost of OE replacement parts or the difference in cost between a Trade Vehicle Parts part and the OE equivalent.
- We do not cover the costs of courtesy/hire/replacement vehicles or the cost of vehicle recovery.
- We do not cover any costs incurred by the use of a third party, including but not limited to
- MOT Tests/Re-tests
- Diagnostic work
- Vehicle Inspections
- Vehicle Recovery
- Personal transport
- Any item found to be damaged will be treated as a damaged item and the above terms regarding damage will take precedence.
- We reserve the right to inspect a vehicle with our parts fitted if required.
4. Payment Terms
- The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods.
- You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing costs, including legal costs on a full indemnity basis and the cost of instructing a debt recovery agency to recover a debt due to us if any) following any breach by you of any of your obligations under these terms.
These terms and conditions are subject to change without prior notice.