Last updated 13 November 2026.

TVP Bodyshop is the free workshop app (job board) for Trade Vehicle Parts trade customers. When you use it you put in details about your own customers, their cars and your staff. This page is our agreement with you about that data. It works with our privacy policy.

1. Who is responsible for what

You, the bodyshop, decide what goes in and why, so you are the controller of that data. Trade Vehicle Parts Ltd (company number 09758173) only holds and processes it to run TVP Bodyshop for you, so we are your processor under UK GDPR. This page is the contract between us that Article 28 of UK GDPR asks for. By using TVP Bodyshop you agree to it.

2. What we do with your data

• We store it and show it to the people logged in to your account, and on the links and screens you choose to share (customer links, the workshop clock, the TV screen).
• We send the messages you ask the app to send, such as reminder emails you have switched on.
• We only act on your instructions, which are what you do in the app or ask us in writing.
• We do not sell it, use it for marketing, or contact your customers for ourselves.

3. Where it is kept and how it is protected

• On our own server in the UK, backed up every night to a second, offsite copy.
• Everything travels over an encrypted (HTTPS) connection.
• Each account is separate: you only ever see your own data. Logins go through your Trade Vehicle Parts account, and you can see the phones and computers signed in to the app and sign them all out.
• Only the few TVP staff who look after the system can reach it, they are bound by confidentiality, and they look only when needed to fix a problem or when you ask us to.

4. Other companies we use

To run TVP Bodyshop we use these services. Each one only gets what it needs for its job:

• Shopify: your Trade Vehicle Parts login.
• Microsoft 365: sending emails you ask the app to send.
• Cloudflare: the secure connection to the app.
• Anthropic: reading an estimate or photos you upload, to find the parts.
• DVSA: looking up a car's details and MOT date from its registration (only the registration is sent).
• Wasabi: storage for our offsite backup copy.

If we add or change one of these we will update this page first.

5. If something goes wrong

If we find that your data has been lost or seen by someone who should not see it, we will tell you without delay, and within 72 hours of finding out, with what we know and what we are doing about it, so you can meet your own duties.

6. Your customers' rights

If one of your customers asks to see or delete their details, you can do it yourself in the app (open the job: download, edit or delete it). If you need help, call us and we will help.

7. Taking your data with you, and closing your account

• You can download everything at any time: in TVP Bodyshop, go to Import and export and press Download everything.
• You can close your TVP Bodyshop account yourself on the same page. Your data is then out of everyone's reach straight away and deleted for good after 30 days (in case it was a mistake). Copies inside our backups are overwritten as the backups roll over.
• Your Trade Vehicle Parts shop account and your parts orders are separate and are not affected.

8. Contact

Trade Vehicle Parts Ltd. Call 0116 319 6543 or email sales@tradevehicleparts.co.uk. If you need a signed copy of this agreement for your records, ask us and we will send one.